Plans include access details for live TV and on‑demand content (where available), plus basic setup guidance. Channel availability can vary by region and may change over time.

Yes. You can renew when your term ends and switch plan lengths as needed. If you’re unsure which option fits, compare on Plans & Pricing.

Refund eligibility depends on the product and order status. Contact us with your order number and we’ll review your request as quickly as possible.

Boltv supports popular streaming devices and IPTV boxes. For the best experience, choose a device from our Devices page or shop compatible hardware on Shop.

A VPN isn’t required for most customers, but it can help with privacy and some network restrictions. If you use one, pick a reputable provider and a nearby server for speed.

Usage rules depend on the plan and how you stream. If you want to stream on multiple devices or households, contact support so we can recommend the right option.

After checkout, you’ll receive your setup details by email. Then follow the quick-start steps in Setup & Support to sign in and start streaming.

Try these steps: restart your modem/router, use Ethernet if possible, close other heavy downloads, and test your internet speed. If issues persist, reach out and include your device model and connection type.

First, refresh the app or playlist and confirm your account is active. If the issue continues, restart the device and check for app updates. Support can help—share the channel name and the time it occurred.