Terms of Service

Boltv • Legal

Terms of Service

These Terms of Service govern your use of Boltv’s website, IPTV devices, and service plans. Please read them carefully before purchasing or using our products and services.

Family watching TV and streaming content at home

Key terms at a glance

A quick overview of the most important parts of these Terms. For full details, read the sections below.

Eligibility & account

You must be able to enter into a binding agreement and provide accurate purchase and account information.

Orders & billing

Prices, taxes, and applicable fees are shown at checkout. By ordering, you authorize us to charge your selected payment method.

Subscriptions & renewals

If you purchase a plan with recurring billing, it renews automatically until cancelled, subject to your plan terms.

Acceptable use

Use our services lawfully and responsibly. Do not attempt to bypass security, abuse networks, or infringe rights.

Returns & refunds

Device returns and plan refunds (if any) depend on the product type and the conditions described below.

Support & changes

We provide support through our help channels and may update services, pricing, or these Terms from time to time.

Terms (detailed)

This section provides more detailed terms. If you have questions, contact us before purchasing.

1) About Boltv

Boltv sells IPTV devices and IPTV service plans. References to “we,” “us,” or “our” mean Boltv. References to “you” mean the customer or site visitor.

2) Purchases, pricing, and taxes

Prices and any applicable taxes or fees are displayed at checkout. You agree to pay the total amount shown and authorize us (and our payment processors) to charge your chosen payment method.

3) Service plans, activation, and renewals

Plan features, duration, and renewal terms are described on the Plans & Pricing page and/or at checkout. If a plan renews automatically, you may cancel renewal before the next billing date to avoid future charges (access may continue until the end of the current term).

4) Device compatibility and setup

Compatibility guidance is provided on our Devices and Setup & Support pages. You are responsible for ensuring your internet connection, home network, and compatible hardware meet the requirements for streaming performance.

5) Acceptable use and prohibited activities

You agree not to misuse the website, devices, or services, including attempting to interfere with security features, distributing malware, abusing networks, or using the services in a way that violates applicable laws or third‑party rights.

6) Returns, refunds, and chargebacks

Return and refund eligibility (if any) depends on what you purchased and the condition of any returned device. Unauthorized chargebacks may result in account restrictions and suspension of service access while we investigate.

More legal terms

Additional terms that apply to all customers and visitors.


7) Intellectual property

Our website content, branding, and materials are owned by Boltv or our licensors and are protected by applicable intellectual property laws. You may not copy, modify, or redistribute them without permission.

8) Third‑party services and links

We may reference or link to third‑party websites, apps, or services. We are not responsible for third‑party content, policies, or availability.

9) Disclaimers

Services and products are provided on an “as is” and “as available” basis to the fullest extent permitted by law. Streaming quality can vary due to factors outside our control (e.g., internet speed, Wi‑Fi conditions, device limitations).

10) Limitation of liability

To the fullest extent permitted by law, Boltv will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, or goodwill arising from your use of the website, devices, or services.

11) Changes to these Terms

We may update these Terms from time to time. The “Last updated” date will reflect the latest version. Continued use of the website or services after changes means you accept the updated Terms.

Questions about these Terms?

If anything is unclear, reach out and we’ll help before you place an order.